Course Details
Managing Difficult Conversations & Conflict (1)
Managing Difficult Conversations & Conflict (1)
Office of Family & Community Empowerment
On demand, Pre-recorded 
Fall 2025
May 1- 1
Managing Difficult Conversations & Conflict Resolution is a fast-paced, skills-based course that equips professionals to turn conflict into collaboration by applying practical frameworks, emotional-intelligence strategies, and proven techniques for navigating high-stakes conversations, addressing sensitive issues, and reducing defensiveness. Through interactive exercises and real-world scenarios, participants build the confidence, clarity, and empathy needed to manage tense interactions and mediate conflict effectively, ultimately transforming difficult conversations into opportunities for alignment and growth.
Parent leaders
Open
May 01 2028
May 01 2026
May 01 2028
NA
1
English
Online
Parent Leadership
Office of Family & Community Empowerment
Parent University
Certificate Of Completion
acknowledges
May 01 2028
has successfully completed the course.
| Course Title: | Managing Difficult Conversations & Conflict (1) |
| Category: | Parent Leadership |
| Location: | Online |
| Credits: | 0 |